DropLoop privacy policy
DropLoop takes your privacy very seriously. This privacy policy details how we collect, use, store, share and protect your personal information. By using the DropLoop service, you agree to the terms of this privacy policy. If you have any questions about this privacy policy or need further information, please feel free to contact us at: sinergiamanpersada@gmail.com
1. Information Gathering
1.1 collection of personal information
To serve you, DropLoop may collect the following types of personal information:
1.1.1 account registration information
• Email address: use to register and log in to your account.
• user name: the unique identifier of your choice to log in and identify your account.
Password: to protect your account security, we will not store your password in clear text.
Use of information
Play History: record the songs you play, how often and how often.
• Collect Information: Your Favorite Songs and playlists.
• device information: including the type of device you are using, operating system version, IP address, unique device identifier, etc. , to optimize the service experience.
Other information
Feedback and support information: if you contact our customer support team, we may collect information related to your questions or feedback.
1.2 collection of non-personal information
DropLoop may also collect the following types of non-personal information:
1.2.1 log information
• time and date of visit: record the time and date of your visit.
• Page requests: keep track of the pages and features you visit.
• Error log: Used to analyze and resolve technical problems.
Statistical Information
• User Behavior Analysis: Used to analyze user behavior patterns to improve service quality and user experience.
• device statistics: it is used to know the type of devices and the distribution of operating system versions used by users.
2. Information Use
2.1 service delivery and optimization
Personalized experience: according to your playing history and preferences, we provide you with personalized music recommendations.
Account Management: Handle your account registration, login and administration requests.
• technical support: solve the problems you encounter in the process of using the service.
2.2 safety and compliance
• account security: Preventing Unauthorized Access and abuse.
• Legal Compliance: compliance with applicable laws and regulations and industry standards.
2.3 data analysis and improvement
• user experience optimization: Analyzing user behavior to optimize service functionality and performance.
• New Function Development: to develop new functions and services according to the needs of users.
3. Sharing information
3.1 third-party service providers
DropLoop may share your information with third-party service providers so that they can support our services, for example:
3.1.1 data storage and processing
• We may use a third-party cloud service provider to store and process your data.
Analysis and reporting
• We may work with third-party analytics service providers to analyze user behavior and improve services.
3.2 legal requirements
DropLoop may disclose your information under the following circumstances:
3.21 legal proceedings
• Requirements to comply with laws, regulations or legal procedures.
Protection of Rights
• to protect the rights, property or safety of DropLoop, users or the public.
3.3 transfer of business
• in the event of a merger, acquisition or sale of assets in DropLoop, your personal information may be transferred to related parties. We will ask the recipient to continue to comply with this privacy policy.
4. Data Security
4.1 protection
DropLoop takes reasonable security measures to protect your personal information from unauthorized access, Disclosure, change, or destruction. These measures include:
4.1.1 data encryption
We use industry-standard encryption to protect your personal information.
4.1.2 security protocols
• We use secure network protocols (such as HTTPS) to protect the security of data transmission.
4.1.3 access control
• WE RESTRICT internal employees' access to user data and implement monitoring measures to prevent abuse.
4.2 data retention
• We only retain your personal information for the period necessary to achieve the purpose of our services. When your information is no longer needed, we will take reasonable steps to delete or anonymize it.
5. User Rights
5.1 access to and correction of information
You have the right to access and correct your personal information. If you need to update or correct your information, you can contact us at: e-mail: sinergiamanpersada@gmail.com
5.2 deleting information
• If you wish to delete your personal information, you can make a request to us through the above contact information. We will process your request in accordance with the applicable law.
5.3 withdrawal of consent
• you have the right to withdraw your consent to this privacy policy at any time. By withdrawing this consent, we will cease to process your personal information, without prejudice to any processing activity previously undertaken on the basis of your consent.
Privacy of Minors
6.1 protection of information on minors
Droploop does not knowingly collect personal information on minors under the age of 13. If you think we may have collected information about minors, please contact us at: sinergiamanpersada@gmail.com
Privacy policy
7.1 notification of updates
• DropLoop may update this privacy policy from time to time. You will be notified by posting the updated version on the web site. It is recommended that you review this privacy policy regularly for any changes.
7.2 commencement date
• the effective date of this privacy policy is the date of the latest version. Users who continue to use the service will be deemed to have accepted the updated policy.
8. Contact Us
If you have any questions about this privacy policy or need further information, please contact us through:
E-mail: sinergiamanpersada@gmail.com
We are committed to protecting your privacy and will respond promptly to your concerns.